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New Jersey WebFile Help Page 1

Welcome to the New Jersey Division of Taxation's NJ WebFile Program

Before you start entering your data in NJ WebFile, please take a few minutes to review all the information in your 2018 New Jersey resident income tax return booklet. If you did not receive a tax return booklet, you can download the instruction booklet. There have been some important changes this tax year -- look for "New in 2018 " throughout the instruction booklet.

First Time Filers are required to use Direct Deposit if due a refund.

If you need assistance, please visit our web site at www.state.nj.us/treasury/taxation for help anytime. You can find answers to your income tax questions, obtain forms and publications and access other helpful information.


To Get Forms…
  • Call New Jersey's Forms Request System at 1-800-323-4400 (Touch-tone phones within NJ, NY, PA, DE and MD) or 609-826-4400 (Touch-tone phones anywhere).
  • Visit our website.
  • Write to: NJ Division of Taxation, Taxpayer Forms Services, PO Box 269, Trenton NJ 08695-0269.

When You Need Information…

by phone...

Call our Automated Tax Information System
1-800-323-4400 -
(Touch-tone phones within NJ, NY, PA, DE and MD)
or 609-826-4400 (Touch-tone phones anywhere).

  • Listen to recorded tax information on many topics.
  • Order forms and publications through our message system.
  • Get information on current year income tax refunds from ARIS, our Automated Refund Inquiry System, 7 days a week (hours may vary).

Contact our Customer Service Center at 609-292-6400

  • Have your tax questions answered by a Division Representative.
  • Get information about the NJ EITC (Earned Income Tax Credit)
  • Report a tax cheat with our anonymous CATCH Program
  • Open 10:00 a.m. – 5:30 p.m. Wednesdays only.
  • Open  8:30 a.m. -  4:30 p.m. Monday, Tuesday, Thursday, Friday, except holidays


TTY Equipment Users Only Call 1-800-286-6613 (toll-free within NJ, NY, PA, DE, and MD) or 609-984-7300 (anywhere) to ask questions or to order forms and publications.


Visit the New Jersey Division of Taxation Home Page
Many State tax forms and publications are available on our website.

E-mail Us

Subscribe to
NJ Tax E-News, The Division of Taxation's online information service.

in person...

Visit a New Jersey Division of Taxation Regional Office
Regional offices provide individual assistance at various locations throughout the State. Call the Automated Tax Information System or visit our website for the address of the regional office nearest you.

New Jersey Taxpayers' Bill of Rights
The New Jersey Taxpayers' Bill of Rights simplifies tax administration and ensures that all taxpayers -- individuals and businesses alike -- are better informed and receive fair and equitable treatment during the tax collection process. Highlights of the Taxpayers' Bill of Rights include:

Service --

  • Division must respond to taxpayers' questions within a reasonable time period.
  • Notices of taxes and penalties due must clearly identify the purpose of the notice and must contain information about appeal procedures.

Appeals --

  • Time to appeal to the Tax Court is generally 90 days.

Interest on Refunds --

  • Interest is paid at the prime rate on refunds for all taxes when the Division takes more than six months to send you a refund.
  • You may request that your overpayment of this year's tax be credited towards next year's tax liability, however, interest will not be paid on overpayments that are credited forward.

For more information on the rights and obligations of both taxpayers and the Division of Taxation under the Taxpayers' Bill of Rights, request our publication ANJ-1, New Jersey Taxpayers' Bill of Rights.

When to File
Generally, your New Jersey income tax return is due when your Federal income tax return is due. For calendar year filers, the 2018 New Jersey income tax return is due by April 15, 2019.

Postmark/Transmission Date
All New Jersey income tax returns postmarked on or before the due date of the return are considered to be filed on time. For the purposes of NJ WebFile, the date on which the information is successfully transmitted to the Division and confirmation is received will serve as the postmark date. Tax returns postmarked after the due date are considered to be filed late. When a return is postmarked after the due date, the filing date for that return is the date the return was received by the Division, not the postmark date of the return. Interest on unpaid liabilities is assessed from the due date of the return.

Fraudulent Return
Any person who deliberately fails to file a return, files a fraudulent return, or attempts to evade the tax in any manner may be liable for a penalty up to $7,500 or imprisonment for a term between three and five years or both.

Federal/State Tax Agreement
The New Jersey Division of Taxation and the Internal Revenue Service have entered into a Federal/State Agreement to exchange income tax information in order to verify the accuracy and consistency of information reported on Federal and New Jersey income tax returns.

Keeping Tax Records
Keep copies of your tax returns and the supporting documentation of income, age and/or disability, deductions and credits until the statute of limitations has expired for each return. Generally this is three years after the filing date or two years from the date the tax was paid, whichever is later.

Privacy Act Notification
The Federal Privacy Act of 1974 requires an agency requesting information from individuals to inform them why the request is being made and how the information is being used.

Your social security number is used primarily to account for and give credit for tax payments. The Division of Taxation also uses social security numbers in the administration and enforcement of all tax laws for which it is responsible. In addition, the Division of Taxation is required by law to forward an annual list to the Administrative Office of the Courts containing the names, addresses and social security numbers of individuals who file a New Jersey resident tax return or Homestead benefit application. This list will be used to avoid duplication of names on jury lists.

  • Complete your federal income tax return and other states' tax returns (if you are claiming a credit for taxes paid to another jurisdiction) before you begin to WebFile your New Jersey resident return.
  • All dollar amounts must be entered as whole dollars. You must round all money amounts. Eliminate any amount under 50 cents and increase any amount 50 cents or more to the next higher dollar.
  • Use only the provided buttons and links on each screen to proceed through WebFile. Next to certain line items there will be a link that will bring you to the corresponding schedule or worksheet, where you can enter the necessary information.
  • There is a "Calculate" button at the bottom of each section that will allow you to preview your totals as you proceed through the return. It is not necessary to click the "Calculate" button prior to submitting the return. The amounts will automatically be calculated upon submission of the completed NJ-1040 .
  • The "Continue" button will bring you to the Validation Screen, which will allow you to verify your information and either return to the NJ-1040 screen to Edit, or to Submit your return.
  • If you are not ready to submit your return a Save/Exit button is provided on each screen for your convenience. A saved return will be available for the entire filing season.
  • Not everyone can use NJ WebFile.

  • This web site is best viewed in Internet Explorer. If you are using Internet Explorer 10 or higher, please turn compatibility view ON.
  • Do not use the navigation buttons on your browser's toolbar. If you select the BACK or FORWARD buttons your information may not be saved and you may have to fill out the appropriate form(s) again. Instead select one of the navigation buttons at the bottom of each section to navigate through NJ WebFile.
  • If your computer is idle for 15 minutes or more, your session will "time-out" and you will lose all of your information. Please keep this in mind.
  • Each screen has a HELP button. Clicking the HELP button on a specific screen will take you to the help documentation relating to that screen. Remember to check the Division's website for publications and technical bulletins if you need more information.
  • To change information that you entered on any of the schedules or worksheets, click the worksheet link again for that income item or by clicking the EDIT button at the end of the Validation screen. The schedule or worksheet will open and you can change whatever you need to.

NOTE: NJ WebFile may only be used to file your original 2018 full-year New Jersey Resident Income Tax return. You cannot use NJ WebFile to file a nonresident, part-year resident or amended income tax return.

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